Comments on: Websites: Implementation when?

By: EW: Die NEUE Eurowings - Seite 254

EW: Die NEUE Eurowings - Seite 254 — Fri, 18 Nov 2016 12:24:15 +0000

[...] Retrofitting some pages of existing sites (the core-function pages covered by proposed Tier 2, see Websites: Implementation When?) is estimated to be comparatively more expensive than designing new compliant pages. DOT estimates [...]

By: chris73

chris73 — Fri, 02 Dec 2011 17:31:38 +0000

Thank you for sharing your story. These proposals would require airlines to provide web-based fares to travelers with disabilities who try to book a flight over the telephone. In your experience, do airlines follow these types of requirements correctly?

By: jalexander

jalexander — Fri, 02 Dec 2011 15:10:09 +0000

I know that it has been frustrating to me because I cannot access the web or websites related to airlines and when I call the airlines (it is difficult to find airline numbers because everything is so web based now). I am always told that I cannot get the same prices and options that are available on the web because I a using people to assist me with my airline reservations etc. It would be nice to see some equal access opportunities for individuals with disabilities so they would not have to incur extra charges and not be given the same opportunities that are on the web because they are not available to people who use the phone.

By: jbh249

jbh249 — Thu, 03 Nov 2011 15:09:37 +0000

Thanks whitneyq. Judging from your comments so far, it seems like you might have some expertise about the accessibility issues DOT is trying to tackle. Do you have a background or training in the area that would be helpful for DOT to know as it considers your comments?

By: Whitney Quesenbery

Whitney Quesenbery — Mon, 31 Oct 2011 22:04:27 +0000

I think this says that completely new sites that come online 6 months after the regulations become effective. That is often a year or more after they are approved. That seems long enough.

Notice that it also allows a smaller airline, which might only redesign its site every 4-5 years to wait to comply until it does.

That means that full compliance might be 5-7 years out. At the speed of technology, that’s a REALLY LONG TIME>

Making a web site accessible is old technology. WCAG 2.0 was completed in ~2006 or 2007. The Section 508 refresh advisory committee finished at about the same time. That’s already 5 years ago. There’s no excuse for more delay.

By: Websites: Benefits & costs of accessibility « Air Travel Accessibility

Websites: Benefits & costs of accessibility « Air Travel Accessibility — Fri, 21 Oct 2011 14:44:34 +0000

[...] Costs for site redesign and programming will vary a lot depending on how many pages the site has (which range from 60 pages for very small carriers to 900 pages for very large carriers), and on what types of web technology the site uses. DOT separately estimated costs for Tier 2 compliance and Tier 3 compliance (See Websites: Implementation When?) [...]

By: Websites: Accessibility standards « Air Travel Accessibility

Websites: Accessibility standards « Air Travel Accessibility — Mon, 19 Sep 2011 20:14:54 +0000

[...] Websites: Implementation when? (1) [...]

By: tristatetraveler

tristatetraveler — Mon, 19 Sep 2011 15:29:18 +0000

I think that the timeline for the 3 tiers has to be more flexible. Some airlines may be a lot closer than others to becoming accessible already. DOT could give a little more time to the airlines that are currently further behind or are struggling more financially already.