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I agree with all the measures that DOT is taking in regard to airline passenger rights. Thank you. I would like to add that airports should also have contingency plans, if they do not then anytime there is a delay allowing for passengers to deplane will be disrutpive and would then not be required.
The size of the plane or number of seats should not matter, the concerns and inconvenience are the same.
The requirements should definitely be applied to international flights as the tarmac time added to flight times can make for a very long time sitting in a cramped space.
I feel that if the plane is still at the gate (whether the door has been closed or not) passengers should be given the opportunity to deplane if delayed by more than 1.5 hours. Also passengers shouod be allowed to use the bathrooms at anytime during a delay.
Thank you for the opportunity to comment.
I disagree. There are health concerns, physical as well as mental. It could be required that if a passenger chooses to deplane, they can not reboard until called to do so, this way they would be confined to the gate area but could walk around, relieve themselves and ward off back problems, deep vein thrombosis any number of relevant and probably health concerns.
I would prefer to be notified in advance and offered alternatives if I were being bumped rather than being blindsided at the airport. when it may be too late to explore other options.
Perhaps the airlines could ask at the time of making the reservation, if the passenger would be willing to be bumped should the flight be overbooked. The overbooking policy could be posted on line or explained if making the reservation in person. The airline could call in adnvance and give the passenger their options (chance it that someone will be a no show, change the reservation) in addition to any required compensation.
I feel compensation should be made in kind to the ‘currency’ used to purchase the ticket. I do not think it is fair for an airline to give miles in lieu of monetary compensation.
Airlines should not be allowed to charge for items necessary because of factors out of the passengers control. For example: charging for blankets when the airline controls the cabin temperature, meals on flights over 5 hours long ond water when passengers aren’t allowed to bring their own from home. (as a side note: I say bringing from home because we are restricted from bringing liquids past security but are gouged when purchasing it in the terminal. Not sure whose jurisdiction that is but it too should be addressed).
Seat size and configuration (arm and leg room) should be addressed as a health issue. The inflight magazines show exercises passengers should do at their seats to prevent deep vein thrombosis but there isn’t enough room to do them.
And finally, I think it is unfair… more »
Thank you « less
AKTraveler, thanks for the comment.
Do you think that the tarmac delay period should be the same for domestic and international carriers or should it be different?
Agreed. The most frustrating thing about airline travel is the lack of space. I don’t see why they care so much about letting people game the bumping system, but not at all about personal space.
I guess the big question is, what’s DOT’s job, exactly? Is this about in-air convenience? Avoiding price-gouging? Or something else?
I travel with my dog about twice a year. Because he is 28 pnds, he has to be checked and travel in cargo. It costs anywhere from $300-400 round trip to take him. I would rather be allowed to put him in a carrier that is secured by the seat belt and have him travel in the seat next to me (that I purchase a ticket for), especially if I have to pay the same or more for his ticket in cargo as I do for mine. The cost and stress of handing him over to cargo is wearing me down and I will most likely not take him on some future trips so they will loose my business. If the airlines could make their processes more customer & dog friendly, it would make travel much more enjoyable. I’m sure my dog would behave as well or better than some humans in the cabin.
Note that while liquids cannot be brought through security, I have found that empty water bottles are OK and then can be filled at a drinking fountain or rest room. Also, some airports do not gouge people for food and liquids.