no leg room

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June 2, 2010 5:27 pm

Does it really make sense to require harried gate agents to explain aloud all the conditions to the person being bumped? Often in these situations there is a long line of people in similar positions or who need different kinds of help. Requiring the gate agent to recite a litany of conditions will probably just delay flights more. People can read the fine print; if they don’t, that’s their problem and they should deal with the consequences.

June 2, 2010 5:27 pm

I am definitely in favor of requiring airlines to list the total price upfront. Often I think I have a great deal, but then discover that it’s not so great after all when the taxes and fees add up to almost as much as the ticket itself. It might be good for airlines to be required to itemize the taxes and fees too, since I never have any clue what they cover. The DOT should require this type of disclosure too.

June 3, 2010 2:12 pm

Totally in agreement. It would appear that airlines are now making more money from the “taxes and other fees” than from the “fare” portion of what we pay them. Online travel agent services like Expedia, Travelocity or Orbitz should be required to show the full cost including all applicable taxes.

July 12, 2010 9:41 am

1) There should be a minimum legroom size. Most airline have seats with 31″ pitch, which prevents tall customers from sitting with their legs straight in front of them. Several hours of flying with legs canted to one side or the other is painful on both knees and hips. It is inexcusable to require tall passengers to pay large amounts of additional money to have adequate leg room.

2) On the other hand, overweight passengers who take up half of the seat of the person next to them should be required to pay for an additional seat. It is unconscionable to require a passenger to have an overweight stranger plastered against them for several hours.

3) Airport screening should be equitable for all passengers. There is no justification for first class passengers having a separate and short… more »

…line while other passengers endure long waits. First class passengers pay the airlines for the superior accommodation, service, and food they receive while on board the airplane. However, the screening is carried out by TSA, which is a government agency and, as taxpayers and citizens, we all should be treated equally. « less

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