DATA REPORTING REQUIREMENTS FINAL SUMMARY

Who Participated in the Data Reporting Requirements Discussion?

Data Reporting didn’t generate a lot of direct discussion.  There were 8 comments on this post:

  • 6 comments by 6 users
  • 2 comments by Regulation Room moderators

In addition, two people commented on carrier data reporting in discussing Tarmac Delay.  We include these other comments in this summary. Those commenters who responded to our interest survey question identified themselves as air travelers.

From September 13 to September 19, the Draft Summary was available for comment.  No one made suggestions for changes. During this period, the Regulation Room team reviewed the comments on the Data Reporting Requirements issue post again; as a result of this review, some additional detail has been added to this summary.

Methodology and Burden on Carriers

One commenter worries that the difficulty of compiling such data will ultimately result in higher ticket prices.  All other commenters disagree.  They say that technology should make data recording relatively easy, as long as computers are doing most of the compilations rather than airline employees.  One commenter specifically mentions that the data collection is automated for the large domestic carriers so it should be easy for the smaller carriers and foreign carriers to implement the same automated system to collect data.  Another points out that various types of transportation vehicles (from fighter jets to Formula 1 cars) compile data via computers.  He/she suggests implementing data reporting via a standard technology that uploads to computers, where reports could be generated by the airlines (or, another commenter suggests, by DOT Department of Transportation itself.)  This same commenter suggests fines or route losses for airlines that do not upload data and/or fail audits.

One commenter on Tarmac Delay discussed data reporting in connection with the Tarmac Delay Contingency Plans:  Airlines should keep statistics about delays and their handling of them, conduct periodic reviews, and revise their Plan with the goal of improving customer satisfaction and reducing the causes for the delays (a Six-Sigma approach, explained in the Tarmac Delay summary).  Another commenter on this topic emphasized the value of having tarmac delay data available by airport, not just air carrier.

Importance of information

The commenter concerned about costs to carriers and, ultimately, consumers from additional reporting also questions the usefulness of the information: He/she believes that no one will use the information because it will be outdated as soon as it is published.  Another commenter counters that online performance data is an important statistic that some travelers use in making choices among carriers.  This commenter also argues that publishing their performance data makes airlines pay more attention to their own performance, especially as compared to other airlines.

Privacy

One commenter is concerned about privacy as well as transparency.  He emphasizes that information on passengers that would be shared with others should be clearly specified, and passengers should be so advised.

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