This is gwiener's Profile page. Use it to view gwiener's comments, other users' replies to these comments, and comments gwiener has endorsed.

What's Happening Now

June 15, 2010 2:58 pm

Travel vouchers are similarly valued at the airlines’ discretion, even when a dollar value is specified. I was recently voluntarily bumped from a US Airways flight, after being promised that the travel voucher was good for flights with any of their codeshare partners. Star Alliance is a big codeshare group, right? Well … contrary to what the gate agent told me, the voucher is only good on US Airways-coded flights; and as I live in the Southwest, there’s a very good chance this voucher will expire worthless. Good for the airlines, not so good for me.

(Why didn’t I refuse the voucher under these conditions? Because the gate agent would not give me the voucher – and let me read the fine print – until the plane had pushed back from the gate.)

June 15, 2010 6:13 pm

Thank you for your comment and sharing your personal experience with voucher based compensation.

Were airlines to offer monetary compensation, how do you think the compensation should be calculated or capped, given the caps that the department has in mind?

June 16, 2010 2:49 am

Thanks for your comment, gwiener. Do you think any other areas of the rule implicate the rights issues you are concerned about?

No comments