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I have a great deal of empathy for those who have, or are related to someone who has, severe peanut allergies. Clearly, their health is much more important that my desire to snack on peanuts for a few hours, and I doubt many people could debate that.
Having said that, how exactly would such a ban on peanuts be enforced? I was on a Southwest flight not long ago, where a mom demanded that peanuts not be served on her flight with her daughter. The flight attendants complied. Mind you, this was Southwest Airlines, which had the marketing tagline “We Fly For Peanuts” for years. Common sense dictates that if your daughter has a severe peanut allergy, YOU DON’T FLY SOUTHWEST. Even if the crew agrees to suspend peanut service for this flight, the last flight served peanuts. There… more »
Travel vouchers are similarly valued at the airlines’ discretion, even when a dollar value is specified. I was recently voluntarily bumped from a US Airways flight, after being promised that the travel voucher was good for flights with any of their codeshare partners. Star Alliance is a big codeshare group, right? Well … contrary to what the gate agent told me, the voucher is only good on US Airways-coded flights; and as I live in the Southwest, there’s a very good chance this voucher will expire worthless. Good for the airlines, not so good for me.
(Why didn’t I refuse the voucher under these conditions? Because the gate agent would not give me the voucher – and let me read the fine print – until the plane had pushed back from the gate.)
Thank you for your comment and sharing your personal experience with voucher based compensation.
Were airlines to offer monetary compensation, how do you think the compensation should be calculated or capped, given the caps that the department has in mind?
Thanks for your comment, gwiener. Do you think any other areas of the rule implicate the rights issues you are concerned about?