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hltraub

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What's Happening Now

August 30, 2010 9:23 am

There are times when it is obvious to the airline and passengers that a flight is going to be canceled (hurricane,blizzard,etc) and yet the airline often requires passengers to arrive at the airport in order to “qualify” for rebooking or refund. It would make more sense that in order to avoid misery at the airport (for both airline personnel and passengers) airlines should allow passengers to rebook or refund when a cancellation or severe delay is imminent. I’m sure that an algorithm can be developed and supported by software to create a baseline for appropriate situations.


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