As a former sufferer of a 3-hour ground delay at DCA two years ago this summer, I would not will such a delay on anybody. The airline I was traveling on (a Star Alliance member) did not provide adequate updates in my opinion, and only provided passengers with seltzer water roughly 90 minutes into the delay, and did not keep the aircraft (a Boeing 737 appx. 7/8 full))cool using the air conditioning . In this airline’s defense, the plane returned to the gate after 2 hours to allow for de-planing, but if the “weather window” was closed, why did we not simply return to the gate and wait in the air-conditioned terminal?
As a former sufferer of a 3-hour ground delay at DCA two years ago this summer, I would not will such a delay on anybody. The airline I was traveling on (a Star Alliance member) did not provide adequate updates in my opinion, and only provided passengers with seltzer water roughly 90 minutes into the delay, and did not keep the aircraft (a Boeing 737 appx. 7/8 full))cool using the air conditioning . In this airline’s defense, the plane returned to the gate after 2 hours to allow for de-planing, but if the “weather window” was closed, why did we not simply return to the gate and wait in the air-conditioned terminal?