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jla665

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What's Happening Now

September 7, 2010 8:19 pm

I find it interesting that the moderator keeps saying the DOT will consider carry on rules in the future. The fact is there ARE current carry on rules in effect. Sadly the CURRENT carry on rules ARE NOT ENFORCED! A great start would be to ENFORCE the current rules. This needs to happen AT THE SECURITY CHECKPOINT, so that those who need to check luggage are easily directed back to the airline’s ticket counter.

As far as the multiple, and seemingly never ending array of fees that the airlines are charging, yes, these fees should be prominently displayed as part of the ticket purchase process. The customer should be required to acknowledge their understanding of the fees before the ticket purchase is completed. Perhaps those writing the rules need to check the websites for Ryan Air… more »

…(www.ryanair.com), EasyJet (www.easyJet.com), or Flybe (www.flybe.com). As the customer navigates these sites, as part of the ticket purchase process they are asked to select additional items they are interested in. For example, when they select to check a bag, the bottom line price goes up, same for fees for early boarding, sporting equipment, and the like. The ticket purchase, and the additional fees are then lumped into a single transaction. In this scenario, no advanced notice of changes in the fees would be required, if once the fee is paid, it cannot be changed.

Personally, I believe that EVERY airline ticket should include the first checked bag. This would simplify security, and help alleviate the problems with the carry on luggage. I also believe that unless the passenger does not meet the check in time limit for checked luggage, that all fees charged for the transport of that luggage should be immediately refunded to the original form of payment if the luggage does not arrive with the passenger.

The regulations, once they are developed should apply to all carriers, no matter size of the plane. No reason to increase the complexity by making exceptions or differences based on the size of the company or size of the plane. The services should cost the same on code share flights, regardless of which carrier is operating the flight. « less


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