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kamren

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What's Happening Now

September 2, 2010 5:06 pm

I do not understand, where are the owners of all those unclaimed baggage and why have they not claimed their luggage? Obviously, the baggage were found because they were delivered to the Unclaimed Luggage Center to be sold, therefore, why were they not instead delivered to their rightful owners?? Where are all those people who have had their luggage lost?

The second thing I do not understand is the fact that the airlines are actually making a very high profit from all of these ‘lost’ personal items. Therefore, they have a vested interest to insure that their ‘stock’ is always available for sale. In order for there to be stock to fill the shelves then there must be a huge amount of lost luggage. And if the airlines are making a profit from all of these lost items in order to… more »

…insure that they continue to maintain their profit they then must purposefully not return lost luggage to their rightful owners and/or intentionally hold on to it and then claim it as being lost. Having a unclaimed luggage store whereby the airlines profit from the loss of other people’s personal and valued property is a clear and obvious conflict of interest and the store needs to be put out of business. This type of conflict of interest could not, nor would not exit in any other type of industry. In fact, it would be a violation of law.

The solution: For every piece of luggage that is lost, no matter the size or content, the airlines should reimburse the customer $7,000. This will insure two things: 1) the airlines will make every effort to make sure the luggage is returned; 2) if the luggage is not returned and instead sold at the Unclaimed Luggage Center then at least the person whose items have been sold will have made some profit from their sale.
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