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I am an international traveller on a U.S. Airline (Continental Airlines/Micronesia).
Airlines such as Continental Airlines and Continental Micronesia has such a monopoly in certain areas that the Flight Dispatchers routinely authorize flights well beyond the configuration of the aircraft for destinations that are regularly full to capacity.
I believe that if the airlines put themselves in a position to experience an oversale situation then they should be held accountable for their actions. I believe that if the airlines have to resort to soliciting for volunteers, the compensation should be no different from voluntary and in-voluntary denied boarding. The compensation should just be one flat rate between the two categories. This will eliminate airlines from enticing customers to volunteer… more »
Provisions could require that in any instance that an airline authorized a flight to be oversold, they assume all liability for such a decision.
The bottom line should always be the protection and advocacy of the customer. « less
Thank you for reading the summary, kdiego. This is not the place to argue your position. Now the goal is to ensure that the summary captures all the points that people made during the discussion. If you think something is unclear or wrong, please leave a comment on the section that you think needs work.