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keithanywhere

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June 7, 2010 9:14 pm

Travel providers should be required to display the *entire* ticket price in their advertising. They should not be allowed to raise the overall price with taxes, fees, etc.

June 7, 2010 9:17 pm

Travel providers should absolutely not be allowed to advertise a “one-way” price when a round-trip purchase is required. That’s like a store advertising the price of one sneaker! Well, obviously you have to buy two sneakers so why would a store advertise the price for just one. Likewise, travel providers should clearly display the round-trip cost IF a round-trip purchase is required to obtain that fare.

June 7, 2010 9:23 pm

Absolutely NO increase in price for anything that’s already been paid for! There are too many simple-minded examples of why this is just wrong. I couldn’t even list them all here. Bottom line is, once a customer has agreed upon a price with the seller… and that happens when the customer pays… the seller absolutely cannot go back and play “changes” with the price. Once you pay for it, it’s paid for, done… no more money can be collected from the customer. Even if the travel provider made a mistake on the price… they should have to absorb their mistake. It’s the travel provider’s mistake… the customer agreed to the deal in good faith with the seller and paid the seller as expected. There is no way the seller should be permitted to collect additional funds from the customer.

June 7, 2010 9:25 pm

Thanks for your comments. Would you prefer to see a breakdown of taxes, fees, and the fare, as well as the total price, or just the total price, perhaps with a note that all applicable taxes and fees are included? Also, would you rather have advertisers show simply the one way fare, or also let you know what the one-way fare would be if a round trip ticket were purchased? Basically, would you prefer advertisers present more information, or just keep it simple?

June 7, 2010 11:26 pm

Keithanywhere thanks for the response.

As a hypothetical, would your response still be the same if something drastic and unforeseeable were to take place such that fuel prices quadrupled between the ticket purchase date and the date of the flight? Do you think that in this extreme situation, the airline still should not be able to impose a surcharge?

What do others think about Keithanywhere’s response and about this hypothetical?

July 19, 2010 8:08 pm

Not just the ticket price but also the Agent’s fee, which sometimes is considerable. And Yes! they should not be able to raise the quoted price.


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