I would appreciate getting informed as early as possible, 30 minutes or less. On my last trip, I had over 5 hours total delay and when I questioned the ground staff, I received the standard answer of “I don’t know”. Airlines should be held accountable for the inattentiveness to customer service.
I would appreciate getting informed as early as possible, 30 minutes or less. On my last trip, I had over 5 hours total delay and when I questioned the ground staff, I received the standard answer of “I don’t know”. Airlines should be held accountable for the inattentiveness to customer service.