Profile: msrocker
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Keep in mind that you wouldn’t be able to get out of the plane if it were in the air, either.
I think deplaning is a bit extreme, because it could throw an already imbalanced flight schedule out of whack, and might delay flights even further or lead to cancellation. I sat on a tarmac in London for five hours earlier this year, but I’d rather wait it out than hop off the plane and miss an opportunity to take off. However, I see no problem with regular passenger updates on the progress of the delay.
I agree that 3 hours is way too long to be stranded on the tarmac for health, comfort, and emotional reasons. I am a bit confused as to why people are not kept at the boarding area longer. I find it hard to believe that it is always a last minute surprise that comes after everyone is boarded on the plane. I think there should be a time limit on internatioanl flights as well.
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I agree with many others that even 3 hours is too long..I think it should be 2 and should apply to all flights regardless of what airport, airline, destination, etc. People are people no matter where they are and should not be subjected to being miserable after paying a fee to fly somewhere! Personally I have anxiety issues and not being able to get out of an enclosed space is extremely stressful. I think the airlines will now be forced to do all they can to prevent these delays. Even though all will not be possible to prevent I think there will be much less episodes wtih these new rules. As far as notification as to what is happening–I think it goes a LONG ways to alleviate frustration if we were informed in detail every 30 minutes. I have been stranded on a plane 3 times–thankfully… more »
I agree–ALL fees should be prominently displayed wherever you are making the purchase. And there should not be a limit on how long changes are posted–many people are not frequent flyers and whether you fly once a year or every week you should know exactly what you will pay. I fly fairly often on a 2 hr flight to see family. Since the inception of baggage fees I do not check any bags–I carry on a regulation carry-on for the bin and a fairly large purse bag that DOES fit comfortably under my seat. I feel that as long as your carry-ons meet one regulation size in bin and one that fits comfortably under your seat that should be fine–and the airlines need to describe what is allowed that way. I am on a limited budget and the $30-$60 fee for bags is better spent having… more »
Ticket prices should include ALL fees seamlessly–no having to opt in or out or read fine print. We should all be able to make a reservation without worrying that we missed something and know exactly what we will pay. It should NEVER be OK to increase the price after a confirmed purchase–this is ludicrous! I do hope the DOT is very strict and across the board with their new regulations. Consumers are being gouged everywhere and it needs to stop.
I have found I am adequately notified before I leave home if a flight is known to be delayed/canceled that far in advance. I check the flight status on the airline website just prior to leaving home–additionally my airline sends me a text and an email for delays. My concern is the flights that get delayed or cancelled later such as after you have arrived at the airport. In these cases notification should be immediate–and every effort to get you on your way should be made–whether it is 30 minute updates for a delay–or getting you on another flight if is a cancellation. If you need to rebook due to no fault of your own–the flight is canceled, etc. there should be no or very minimal fees to rebook you for another flight. My experience has been the airlines need… more »