Profile:
rhemphill

This is rhemphill's Profile page. Use it to view rhemphill's comments, other users' replies to these comments, and comments rhemphill has endorsed.

What's Happening Now

rhemphill
August 27, 2010 11:12 am

Of all the many, many things that are unsatisfactory about airline travel, and those that are also within the ability of the airline to control (note—the airlines do not control the weather, they only partially control aircraft maintenance, etc, but the do certainly control putting people into and taking them out of their airplanes), the issue of tarmac delay is the most important to me and far and away the most troubling. I cannot imagine why any airline thinks that it is wise commercial practice to hold its “customers” as prisoner in a venue that most of us occupy for only the shortest possible time, commensurate with using the “service” at all. The initial rule limiting this practice was the single best thing for travelers that the DOT has done in years, and the proposed rule… more »

…broadening this practice and shortening the period of involuntary imprisonment should be adopted as is, or even strengthened. And it makes no difference if these are international or domestic flights, international or domestic airlines, big or small air terminals, etc. Prison is prison. « less
Moderator
August 28, 2010 10:24 pm

Thanks for your input! You bring up an interesting point, that passengers are the airline’s customers and should be treated accordingly. Do you think the DOT could do something to allow customers to make informed choices about which airline to fly, based on data about tarmac delays?


No comments