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What's Happening Now

August 2, 2010 8:19 pm

All flights should have the 3 hour limit, including international. And airports should have plans – it doesn’t seem like it would be hard to create a separate area in the terminal so that no re-screening is necessary. Deplaning in a delay situation can be done back to front in an orderly fashion just like boarding. There is no question that clean, working bathrooms, water and AC should be required.

August 2, 2010 8:28 pm

I think the new caps are high enough and don’t need to be eliminated at this time. On smaller flights it is reasonable to prohibit overbooking. I like the idea of the airline giving miles for zero fare tickets, but if you make this onerous the airlines will probably reduce their frequent flier rewards. It should not be hard for a ticket agent to disclose all the risks and information about a potential bumping.

August 2, 2010 8:34 pm

30 minutes seems reasonable – how hard can it be to set up a system that updates the website and the automated phone system (both of which should be required) as soon as a delay is known. And if that information system can’t handle it then it should be fixed.

August 2, 2010 9:06 pm

The less strict approach on post-purchase increases seems reasonable. Full disclosure on fares will help with purchasing, yes.

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