Profile: natpotter
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On a very recent trip for a 3-week stay the outbound trip was marred by the airline losing the bag for nearly three days. It was delivered to where I was staying 70 miles from the airport. The bag was damaged beyond repair (the pull out handle was broken off – airline says it isn’t covered). I had no vehicle to take the bag to their claim office – a 140 mile round trip in the state with the most expensive gasoline. I made a specific request that at a minimum my bag fee be refunded since I had to do without my belongings for almost three days. They flatly refused.
I support a rule which would force a refund of any bag fee in the case of damage or delay.
On a shorter trip I had only a carry-on which heeds the airline size limits. However, I was seated near the front… more »
For someone who is a travel agent who is blind, it is hard for me or my clients to book or access there books online or at the Kiosks, more and more people are becoming print disabled whether from being blind by birth, disease, accidents, o…r from being veterans. I am also part of the NFB and we brought cases against certain airports for doing this, and it was thrown out of court because ADA doesn’t have any jurisidiction at the airports or the websites in this matter, only on the actual airlines themselves, we can travel on the but we can’t book them or access our tickets, that is not right.
Hi, Natpotter, welcome back to RegulationRoom! Can you explain a little more about why you think DOT isn’t right to propose the standard? Which agency would be better?
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List all fees seperately.
Should be required of all carriers.
Are you sure the DOT and DOJ are the best people to propose such a standard?