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radamchak

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July 11, 2010 9:11 am

I have a similar problem with errors on your website with MacOS Safari before it is published. Would you ask IT to test your site against modern browsers? Thx.

July 11, 2010 9:21 am

Stronger penalties and contingency plans are separate issues. Contingency plans are just that, they cover a broader array of situations that are likely to occur. Stronger penalties don’t appear to address all the issues. Contingency plans for a broader set of situations. Perhaps the corner cases might not be included but I think there are more situations that need to be worked through. Then again, maybe a blanket rule of three hours would be better since there could be no confusion… three hours is three hours regardless of the situation.

July 11, 2010 9:33 am

.. not all airlines allow the entire canceled value of the ticket to apply to a new ticket.. UNited allows you to “bank” the value of the ticket..there is a time limit of one year.. also, United charges a “change of ticket fee” of at least $150.

July 11, 2010 9:34 am

I agree.. the airlines should be required to post the entire cost of the ticket including fees and taxes.


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