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6/2/2010 22:09

Why is the SIZE of the plane of any import? The problems with passenger experience are not dependant on aircraft size!

    6/3/2010 14:14

    ANY airline that operates into or out of a US airport should be bound by the same rules, whether flights are regularly scheduled or charter. Otherwise, there is unfair competition.

6/2/2010 23:56

When in US airspace, DOT rules should apply to all carriers, regardless of the number of aircraft seats or nationality.

    6/3/2010 00:46

    Is the intention here to include flights which originate and terminate outside of the US but that fly in US airspace?
    Also, what do others think? Ideally, when should this rule apply?

    6/3/2010 01:18

    I think it should apply to all foreign and US airlines with flights to and from the US equally. Citizens should be protected regardless of which airline they choose and airlines that operate in the US should be required to operate under equal rules.

    7/11/2010 09:29

    I think that the rules should apply to all carriers – domestic and international carriers included. I recommend reviewing the FAA flight regulations that a carrier flys under e.g. FAA FAR Part 135/136. etc. rather than the size of aircraft. Perhaps these rules should only apply to Part 121 and 125 carriers.

6/3/2010 03:27

All air carriers, US or foriegn registerd, should be held to the same DOT standards. US carriers already have to comply with EU compensation directives on flights leaving the EU, for example.

7/18/2010 15:33

Foreign carriers must be made to abide by the same rules & regulations as a domestic airlines. There should NO EXCEPTION to this requirement.

7/25/2010 19:32

Size has no relevancy as far as I am concerned. All foreign airlines flying into or out of the US airspace should be bound by the same rules.

7/30/2010 23:23

When in the US airspace…all planes need to abide to the rules of the land. When you visit a country you are expected to follow the rules governing the land…this should not be any different.

8/5/2010 09:29

I thought the question wasn’t about foreign carriers, but about international flights on all carriers.

We must understand that other governments may not view these rules as being benign and could very well impose restrictions on US carriers. Beware the law of unforeseen consequences.

The tarmac delay problem is not caused by airlines, and in particular foreign airlines. To submit them to significant operational or financial consequences because of something outside of their control doesn’t seem appropriate.

Lets not forget the tarmac delay problem is the fault of the FAA and airports, allowing over scheduling and not restricting slots. Eurocontrol (the FAA’s equivalent) directs European airports to implement flow-control restrictions whenever an airport (or airspace) cannot provide it’s expected capacity. When this happens airlines have to reduce their flights in proportion to the total number of slots they ‘own’ at that airport. In the US when ‘stuff’ happens it becomes the airlines problem and they have to sort it out themselves. (competition law prohibits them from discussing solutions with their competitors).

Let’s fix the problem, not the symptoms.

    8/5/2010 13:28

    Thank you for your comment. You mentioned Eurocontrol – do you think a similar agency should replace the FAA in the United States or do you have other recommendations for solving some of the problems you have highlighted?

    8/7/2010 05:56

    There is no need to reinvent the wheel. Eurocontrol perform similar functions as the FAA (but Europe is complicated with overlapping ATC responsibilities). What should be done is a review of how slots are determined and how they are allocated. Additionally clear and transparent rules need to be in effect and applied when ‘stuff’ happens. For example we often know 24-48 hours before a major snow events happens. A committee made of the incumbent airlines, the airport and the FAA should be empowered (and immunised) to discuss the situation and to make decisions. For example if it is determined that the airport can only handle 75% of the schedule then the airlines can get on with it, rebooking / rerouting their customers long before they get the airport. The way it works today the each airline does their own thing, waiving rebooking fees etc. But this is done with a shotgun approach. Passengers booked on flights that will operate will change, when they don’t have to – and others will ‘hope-for-the-best’ and show up anyway.

    Let’s be honest here. Free market principles don’t work when two of three industry components are monopolies and really have little incentive to fix the problem.

8/29/2010 09:59

Foreign airlines flying to this country should submit to our regulations in the same manner that our airlines must submit to the regulations of the countries they fly to. Better still, why not have all countries agree to the same rules and regulations by having an international governmental body overseeing airlines?

8/29/2010 11:21

Foreign carriers should abide by the same rules as US carriers.

8/29/2010 13:29

Any foreign carrier that operates in the U.S. should be subject to U.S. rules with respect to U.S. flights.
Those carriers are making money off U.S. travelers, consequently they should be required to follow the rules here.

9/2/2010 04:01

Whatever protects us is ok with me. I just don’t want more fees added for whatever the changes are. I fly international a lot, and I am not really sure what you are asking of us.. Can you be more specific?

    9/4/2010 14:51

    Do you think there are any reasons foreign air carriers should not be held to the same rules as domestic air carriers? Are there any added benefits to travelers that you do not see mentioned here? Do you agree with the cutoff of 30 seats for these rules to apply to foreign air carriers?

Airline Passenger Rights "Foreign air carriers"

Agency Proposal
By the Regulation Room team based on the NPRM
Agency Documents
1 10


The new federal rules about tarmac delay, customer service, and other air travel problems that took effect in April applied only to US airlines. In this rulemaking, DOT Department of Transportation is thinking about whether those rules — and the additional rules it’s now considering — should apply equally to at least some foreign airlines making international flights to and from the US.

2 0 The Problems:

A substantial number of travelers fly to and from the US on foreign carriers. These travelers experience many of the frustrations and difficulties that people have on flights by US airlines. Foreign carriers may not have requirements and practices in place that protect travelers in the event of problems. And the most recent set of federal passenger protection regulations applies only to US carriers.

3 0 The Solutions:

DOT is considering whether foreign carriers of a certain size — those who fly any aircraft with 30 or more seats — should be required to comply with the passenger protection regulations that became effective in April. If so, then these carriers would probably also be covered by additional protections that DOT Department of Transportation adopts in this rulemaking.

The most important areas are:

  • Tarmac Delay — Foreign carriers would have to adopt tarmac contingency plans like those that apply to international flights by US carriers. Probably this would also include any new requirements for updating passengers regularly about flight status. For details, see Tarmac Delay.
  • Customer Service Plans — Foreign carriers would now have to adopt customer service plans detailing their response to passengers in a long list of problem areas. They might, or might not, be required to adopt the “best practices” standards that DOT Department of Transportation is considering for US carrier plans. For details, see Customer Service Plans.
  • Customer Complaint Handling — Like US Carriers, foreign carriers would have to designate an employee who monitors how flight delays and cancellations affect passengers, and who has input on decisions about which flights will be canceled or significantly delayed. They would have to provide a web, email, or postal address for passengers to file complaints, and to acknowledge such complaints within 30 days and respond substantively within 60 days.

4 7 What DOT Department of Transportation wants to know from you:

Generally, DOT Department of Transportation wants information about foreign carriers that would justify holding them to different passenger protection rules than US carriers. What are the benefits to consumers of applying the same rules?

Is the cutoff at aircraft with 30 or more seats the best place to draw the line for covered foreign carriers?

Do US airlines use Facebook, Twitter or other social networking mediums to communicate with passengers? Would this be different for foreign carriers?

See what DOT Department of Transportation said on this issue: NPRM Notice of Proposed Rulemaking: the official document announcing and explaining the proposed rule Section 1, Section 3, Section 5.

See the proposed rule text on this issue: Section 244.1Section 244.2Section 244.3, Section 259.5, Section 259.6, Section 259.3.

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